Our Warranty Promise
At Titan Mats, we take pride in the craftsmanship and durability of every product we make. All of our custom-fit car floor mats and cargo liners are built to last — and we back that up with a comprehensive warranty.
🛡️ What's Covered
Our warranty covers defects in materials and workmanship under normal use, including:
- Delamination or separation of mat layers
- Stitching defects (e.g., unraveling or broken seams)
- Premature cracking or peeling of the leather surface
- Non-slip backing failure under normal use
- Manufacturing defects that affect fit or function
⏱️ Warranty Period
We offer a 12-month warranty from the date of purchase for all products sold on titanmats.com.
❌ What's Not Covered
The following are not covered under our warranty:
- Normal wear and tear from everyday use
- Damage caused by improper installation or misuse
- Fading or discoloration due to prolonged sun exposure
- Damage from harsh chemicals or cleaning agents not recommended by Titan Mats
- Products purchased from unauthorized third-party sellers
📋 How to Make a Warranty Claim
If you believe your product has a manufacturing defect, please contact us within the warranty period with the following information:
- Your order number
- Photos clearly showing the defect
- A brief description of the issue
Send your claim to: support@titanmats.com
Our team will review your claim within 2–3 business days and provide a resolution, which may include a replacement product or store credit at our discretion.
📦 Replacement Process
Approved warranty claims will receive a free replacement of the same or equivalent product. Return shipping for defective items will be covered by Titan Mats.
We stand behind every mat we make. Your satisfaction is our guarantee.